The Digital Guild is a Data Processor (contactable at Digital Guild, ALC 19, East Sussex College Group, Cross Levels Way, East Sussex, BN21 2UF), treat the safety and user control of data as a high priority. We comply with all relevant data protection and privacy laws for the United Kingdom and the EU, including GDPR. This document covers the data we collect to provide the Digital Guild service, how it is processed (used, shown to others and deleted), and your rights when it comes to your data. This covers the use of the Digital Guild platform (https://www.thedigitalguild.co.uk) and messages by email.
The majority of data we hold on users is made up of information entered into the Digital Guild website. We also collect cookies when you visit the Digital Guild website.
Below is a list of the types of data we collect, for employers, learning providers and learners:
The data we collect is used for the stated purposes above. This is to provide learners, learning providers and employers with the service of matching candidates up to work experience opportunities and tracking their progress. This data is shared with education providers, and where stated with employers.
The information we have collected will be used to:
The information you supply to us is processed as explained in this document. Information you enter on your “public” profile and skills you earn are visible to all users of the Digital Guild.
Your personal information will not be shared with any third parties.
We may use anonymised data to report on trends in demand for particular job markets.
The Digital Guild is committed to data security and transparency with users. In the event of a data breach, we are committed to notifying all affected users as soon as we become aware of the issue, and working with relevant legal and law enforcement agencies.
Your data stored on the Digital Guild platform will not be transferred outside of the EEA (European Economic Area).
We keep information for as long as it is useful to you or legally required by your education provider. Accounts will not be deleted unless or until a request is made by their owner. This is so users can return to the platform at a later time and access their evidence.
Under GDPR and other data laws, you have the right to request any of the below in writing via the above address.
Please note, due to the requirements of the platform, any request to stop processing or delete your data will mean you will not be able to use the platform. In this instance, you would need to withdraw your consent from the Digital Guild.
The Digital Guild may be unable to comply with a request to remove your data or account if it is contracted to supply you with that account via your education provider. In this case, please contact your provider to make your request.
If you are no longer being provided with access to the Digital Guild through an education provider, please make all requests directly to us via our support page linked below.
Any request will be dealt with within 30 days of being recieved. To contact us directly with a request, query or complaint, please visit https://www.thedigitalguild.co.uk/support/.
The Digital Guild requires you to consent to the use of your data as presented in this document to provide its services to you. By opting in, you are agreeing we may use your data to enable you to use the platform. Should you decide to withdraw this consent, we will immediately cease the above unless there is a legal reason we cannot. If we can’t, we will tell you why.
If for whatever reason you are unhappy with the way the Digital Guild has collected or used your data, please contact us and we will work to resolve your concerns. You also have the right to contact your local Data Protection Authority. For more information see www.ico.org.uk/concerns.
If you have any questions regarding this document, please don’t hesitate to get in touch. You can reach us via https://www.thedigitalguild.co.uk/support/.